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HOME CLEANING SERVICE

5 Things You Should Know

Before Letting Someone Into Your Home

Hiring a cleaning service can be a simply and stress free task if you ask the right questions and know a few helpful hints. One of the first things you need understand is how easy it is for someone to start a cleaning service. There are little to no regulations when it comes to starting a cleaning service so  almost anyone can do it. Therefore you may not be hiring the "professional" that you thought you were hiring. So take a few minutes to read this guide and avoid the many common mistakes that consumers make when hiring a cleaning service.

1. Individuals Versus Professional Home Cleaning Companies

I am sure that you have heard the old saying "you get what you pay for." That old saying is not far from the truth when it comes to hiring and selecting a cleaning service. So lets face the truth "Individuals are cheaper." When you sit and think about it, it only makes since that they would be. Most indviduals don't have insurance, they are not licensed, bonded, and insured, they don't have workers compensation insurance, they don't run background check on employee's, and they don't have overhead costs such as office expenses. No wonder they can charge less for there services. One might say that hiring an individual is like hiring an employee because you could be held responsible for filing the appropriate forms with the state and government if they have not done so already. A professional cleaning service may cost a little more but it gives you piece of mind knowing that they have the proper insurance and send trained employee's that you can trust.

2. Proper Insurance Matters

Speaking of insurance, you may be wondering what it means for a company to have insurance? First of all Never hire anyone that does not have insurance. Many consumers have found out the hard way that hiring a cleaning service, or any one for that matter, that doesn't have insurance is a big mistake.  Ask yourself what would happen is your cleaning lady slipped and fell while she was cleaning your kitchen floor? Who would pay for her medical bills? Well that all depends, does your cleaning lady have worker compensation insurance? If you answered no, then chances are you will be paying for her medical bills.

Ask yourself another question, if something gets broken by your cleaning lady how would you recoop your losses? It again comes down to that same question, does your cleaning lady have insurance? You may be thinking what is the worst thing my cleaning lady could break a vase? What would happen if your cleaning lady were to break your great grandmothers china set, or even worst, what if your cleaning lady didn't realize that she accidently turned on the stove when she cleaning it and your kitchen catches on fire? Then what?

So as you can see it is very important to hiring a cleaning service that is licensed, bonded, insured, and carries workers compensation insurance on its employee's. A professional cleaning service should have no problem providing you with proof of insurance.

3. In Home Consultation

Having a face-to-face interview with the cleaning company you are thinking of hiring is am important step for yourself as well as the cleaning company. In regard to your self, you get to see how the company presents itself to a potental client, you get answers to your guestions, and have a clear understanding of the cleaning tasks that will be proformed in your home from the get go. Look for signs that the person in your home may not be a professional such as, did they arrive in a commercial vehical with their company name and phone number on it? Are they wearing a company name tag or uniform? Are they will prepared and are able to answer all of your questions without hesitation? If you answer no to any of these questions the person infront of you may not be a professional.

In regard to the cleaning company, having a face to face interview with their potential client is equally inportant. They will have a clear understanding of what you expect to be done and any special request that you may have. They will also have a better idea of how long to schedule the cleaning for so that it better fits into their schedule.  In addition, they will be able to provide you with important literature regarding their company policies and procedures.

Sure it takes a little time to interview different companies and find the right fits not only your cleaning style, but one that you can trust and depend upon. So isn't it worth it to have a face to face interview?

4. Supplies and Equipment

Before hiring a cleaning service it is important to find out who will provide the cleaning supplies and equipment and what kind of cleaning products they will use in your home. Part of hiring a cleaning service has to do with allowing you to have more time with your family and friends. However, that should only be partially why you hire a cleaning service. One of the most important and over looked reasons for hiring a cleaning service is for sanitation. A professional cleaning service should have industrial cleaning products that clean and sanitize your home better that cleaning brands you can buy from the supermarket.  Most professional cleaning services will supply everything that is needed to clean your home.  If you come across a potential cleaning service that asks you to provide your own cleaning supplies and equipment, consider this a red flag, as you may not be hiring a professional.

5. Questions you should ask before hiring a cleaning service

To insure that you are hiring a true professional, we have put together a list of the common questions that you should ask and have answer to in order to make a decision you won't regret when it comes to hiring a cleaning service.

• Are you licensed, bonded, and insured?
  

• Do you preform background checks on your employees?
  

• What kind of cleaning product and equipment do you use?
  

• Do you carry workers compensation insurance?
  

• How is your pricing determined?
  

• What is included in the service and what is not?
  

• What if I am not happy with the cleaning result?
  

• How do I pay for the cleaning service?
  

• Am I required to sign a contract?
  

• How will you gain access to my home, and how sucure is it to provide you with a key to my home?
  

• What is your cancelation policy?
  

• What if I have to reschedule an appointment?
  

• What should I do with my pet when the cleaning crew is in my home?
  

• What if something were to get broken, what are your policies?
  

We hope that we have provided you with the proper tips, hints, and questions you need to make an informed decision when it comes to hiring a cleaning service.

5

Things You

Should Know

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